Taroby - Demystifying your Team Inbox
Taroby is an email client on the web. But it does a lot more than what your normal email client does. It makes your Inbox more powerful by integrating In-box with a work flow manager and ticketing system. All these is done through a new concept of Inbox Sharing.
Concept of sharing is not new to us, We use Facebook/Orkut to share messages among our friends, Flickr is used to share photos with friends and family, in google document we share documents with a team of individuals.
In Taroby we configure an email account and share it with a Team of individuals with whom we want to share the email account with. f.e consider you have an sales team of 3 members and all your sales enquiry come to the email ID sales@yourdomain.com.
If you use any of the traditional email client, one of the team member will download the mails and then forward it to the respective team mate. If there is a clarification needed on the email that email again gets forwarded around with CC, BCC etc and individual copies of emails are piled up all around the TEAM.
Taroby handles this chaos for you.
Taroby allows the user to assign the email instead of forwarding it. When the user looks in his Team Inbox in Taroby he knows who is assigned/working on which email. All the internal communication is handled via comments and is attached to the email. Even if one of the team member leaves the team entire information associated with him remains intact. This helps a new comer to quickly learn the facts.